Healthcare Assistant vs Support Worker: What’s the Difference and Which Role Is Right for You?

If you enjoy helping others and want to make a real difference in people’s lives, a job in care might be perfect for you. But when you start looking at job roles, you might notice two common titles: Healthcare Assistant (HCA) and Support Worker.

They sound similar, but they have some key differences. This blog will help you understand what each role involves and what skills you will need when applying for one of these roles.

What is a Healthcare Assistant (HCA)?

A Healthcare Assistant works mainly in healthcare settings like:

• Hospitals
• GP surgeries
• Clinics
• Nursing homes

Responsibilities include:

• Help people wash, dress, and eat
• Take temperature, pulse, and blood pressure
• Support patients during treatment
• Keep areas clean and tidy
• Talk to patients and help them feel comfortable

What is a Support Worker?

A Support Worker helps people with day-to-day living. You might work in:

• People’s homes
• Residential care homes
• Community centres

Responsibilities include:

• Helping with cooking, cleaning, or shopping
• Supporting people to go out and enjoy activities
• Assisting with medication or personal care
• Encouraging independence and confidence
• Offering emotional support

Useful skills and qualifications for these roles:

Helpful skills:

• Caring and kind personality
• Patience and understanding
• Good communication
• Willingness to learn
• Ability to work well in a team

Qualifications:

• A Level 2 or 3 Diploma in Health and Social Care (or willingness to work toward one)
• Experience in a care setting (voluntary or paid) is a bonus
• Training in things like moving and handling, safeguarding, or first aid can help

So what role is right for you?

Choose a Healthcare Assistant role if:

• You’d like to work in a hospital or medical setting
• You enjoy being part of a clinical team
• You’re comfortable with basic medical tasks

Choose a Support Worker role if:

• You want to help people live independently in their homes or communities
• You like building close, supportive relationships
• You enjoy helping with daily routines and activities

Ready to Get Started?

If you’re interested in becoming a Healthcare Assistant or a Support Worker, we’d love to hear from you.

Prospero Health & Social Care has roles across the UK, and we’re here to help you start your journey in care.

Apply here and let’s find the right role for you!