Top 5 Situations Where Health Workers Should Write a Reflective Account

Safeguarding incidents can be complex and sensitive. Writing a reflective account in these situations allows health workers to:

• Review the steps taken to protect vulnerable individuals.

• Reflect on communication with colleagues, patients, or families.

• Identify areas for improvement in reporting or intervention.

Reflective account example:
“During a home visit, I noticed a patient appeared unusually withdrawn. I followed safeguarding procedures, spoke to my supervisor, and ensured the patient had access to additional support. Reflecting on this, I realised the importance of early intervention and clear documentation.”

Mistakes happen, but they are opportunities for learning. Reflective accounts after a medical error help staff:

• Analyse what went wrong and why.

• Identify steps to prevent recurrence.

• Improve patient safety and professional accountability.

Reflective account example:
“I administered a medication at the wrong time due to a misread chart. I immediately reported the error and monitored the patient for adverse effects. This reflection highlighted the need for double-checking charts and maintaining focus during high-pressure periods.”

Challenging cases, such as patients with multiple conditions or unusual needs, are perfect for reflective practice. Writing a reflective account can help you:

• Evaluate your decision-making process.

• Recognise successes and areas for improvement.

• Share insights with colleagues for collaborative learning.

Reflective account example:
“I cared for a patient with both diabetes and kidney disease. Coordinating medication and dietary needs was difficult. Reflecting on the case helped me improve my prioritisation skills and seek advice from the multidisciplinary team sooner.”

Providing care at the end of life is emotionally demanding. Reflective accounts allow health workers to:

• Process their emotions and experiences.

• Evaluate communication with patients and families.

• Consider how to provide compassionate care in future situations.

Reflective account example:
“I supported a terminally ill patient who was anxious about their condition. Reflecting on the experience, I recognised the importance of active listening, patience, and emotional support for both the patient and their family.”

Disagreements can occur with colleagues, patients, or families. Reflective accounts help staff:

• Understand the cause of the conflict.

• Evaluate how it was handled and how it could be improved.

• Develop better communication and interpersonal skills.

Reflective account example:
“I encountered a disagreement with a colleague over patient care priorities. Reflecting on the incident, I realised the importance of calm communication and seeking mediation when necessary. This improved my teamwork skills.”