Operations Manager

Prospero Health and Social Care are supporting a new provider of children’s residential care to build on what they have achieved in the last two years. They are looking for an experienced Manager to oversee the operations of the business and to develop the business into an Outstanding provider of education in care in Oxfordshire. The role of the Operations Manager is to ensure the day-to-day success of the business and to ensure that the quality of the services is consistently high.

Position: Operations Lead and Responsible Individual

Responsibilities:

• Oversee the daily operations of one 3-bedded EBD home and one 3-bedded home currently in development.
• Ensure compliance with relevant regulations, policies, and standards.
• Develop and implement effective operational strategies to optimise service delivery and enhance quality of care.
• Lead and manage a team of dedicated staff, providing guidance, support, and fostering a positive work environment.
• Collaborate with external stakeholders, including local authorities and regulatory bodies, to maintain strong relationships and ensure effective service provision.
• Monitor and analyse performance metrics to identify areas for improvement and implement appropriate action plans.
• Champion a person-centred approach, promoting independence, dignity, and well-being of individuals under your care.
• Conduct regular audits and inspections to ensure adherence to quality standards and identify opportunities for development.
• Stay updated with industry trends, best practices, and regulatory changes, implementing them as necessary.

Qualifications and Experience:

• Minimum of 5 years’ experience in a leadership role within the social care sector, preferably in EBD or residential care.
• Demonstrated knowledge of relevant regulations, policies, and standards.
• Experience overseeing multiple care homes or similar facilities.
• Strong leadership and team management skills, with the ability to inspire and motivate others.
• Excellent communication and interpersonal skills to engage with staff, residents, and external stakeholders effectively.
• Proven ability to drive quality improvements and implement best practices.
• Qualification as a Registered Manager or willingness to attain the Responsible Individual status.
• Relevant professional qualifications or certifications (e.g., NVQ Level 5 in Health and Social Care Leadership and Management) are desirable.

Salary and Benefits:

• Competitive salary of £55,000 per annum.
• Share options, providing an opportunity to become a valued partner in our organisation’s success.
• Discretionary bonuses based on individual and company performance.
• Supportive and inclusive work environment.
• Opportunities for professional development and training.