Supported Housing Officer

Job Title: Supported Housing Officer

Location: Stockport
Salary: Up to £26,198 per annum, depending on experience and qualifications
Working Hours: Full-time, 37.5 hours per week, typically Monday to Friday, between 08:00 and 18:00

Are you passionate about supporting vulnerable adults and ensuring they have the best chance to maintain their tenancies? This company is seeking a dedicated Supported Housing Officer to join their dynamic Housing Management team.

Key Responsibilities:

• Manage a caseload of tenants in properties owned or managed by the company.
• Provide expert advice and support to scheme staff, promoting positive tenancy sustainment.
• Facilitate Housing Benefit applications and ensure timely payment to avoid arrears.
• Conduct formal tenancy reviews, including signing up new tenants and following up with court proceedings if necessary.
• Undertake regional travel to meet tenants, Social Workers, and other stakeholders.
• Collaborate with the Finance Department and Senior Management to ensure the highest standards of tenancy management.
• Contribute to corporate KPI development and quarterly monitoring for partner housing associations.

Candidate Requirements:

• Proven experience in social housing, welfare rights, or similar fields.
• Strong administrative and record-keeping skills.
• Excellent communication and IT skills, with proficiency in Microsoft Office.
• Ability to manage multiple tasks and prioritise effectively.
• A commitment to maintaining confidentiality and understanding of data protection.

Benefits:

• Competitive Salary: Up to £26,198 per annum, based on experience.
• Holiday Entitlement: 33 days leave – 25 days plus 8 statutory days, with additional leave for long service.
• Birthday Holiday Bonus: An extra day of annual leave after two years of continuous service.
• Pension Scheme: Auto-enrolment into the People’s Pension.
• Life Assurance: Death in service benefit of two times annual salary.
• Employee Assistance Programme: Confidential support for health, financial, and legal issues.
• Discretionary Benefits: Including enhanced maternity leave, paternity leave, and compassionate leave.
• Recognition Awards: Regular awards for dedicated staff.

This is a fantastic opportunity to make a significant impact on the lives of vulnerable adults while developing your career in housing management. If you have the required skills and a commitment to improving the lives of others, we would love to hear from you.