Local Authority Health & Social Care Staffing Solutions for Newcastle

Safer Recruitment

Face-to-face registration checks include:

• Registration interview to assess and verify Temporary Worker’s employment history, experience, and suitability for work.
• Validation of the Temporary Worker’s identity
• Authentication of the Temporary Worker’s original documentation
• Medical declaration
• Safeguarding and Disqualification declarations
• Confidentiality agreement
• Working Time Directive declaration

Criminal record, safeguarding and disqualification checks include:

• Enhanced DBS Certificate (relevant workforce checked) either subscribed online with the DBS update service or a new check applied for by Prospero Health & Social Care
• Enhanced PVG Certificate (relevant workforce checked) (Scotland only)
• Fitness to practice checks via Social Care Wales (if applicable)
• Fitness to practice checks via Social Work England (if applicable)
• Fitness to practice checks via Scottish Social Services Council (if applicable)
• If applicable, Overseas Police Clearance or full professional reference from overseas employer (if police clearance unavailable) – where a Temporary Worker has lived or worked outside of the UK (whilst aged 18 and over), for 6 months or more, in the last 5 years.

Experience, training, and qualification checks include:

• Proof and verification of Temporary Worker’s qualifications (if applicable).
• Relevant training renewed annually.
• Verification (annually) of registration with Social Care Wales (if applicable)
• Verification (annually) of registration with Social Work England (if applicable).
• Verification of registration with Scottish Social Services Council (if applicable).
• A minimum of two professional references to cover the last 3 years in full. Where professional references are unavailable, evidence of employment break and/or character references must be provided.

Vehicle Information checks (where applicable to placement) include:

• Proof and verification of Temporary Worker’s full, current UK Driving Licence – including restriction, offence, or disqualification checks.
• Proof of vehicle MOT status.
• Proof and verification of in-date motor insurance, covering Temporary Worker for business use.

When the above has been signed off by the Compliance team, the candidate will become active to work shifts, the staff is then added onto the Quality Assurance Manager, which covers the following areas:

Quality Managers – Leadership & Management

Prospero Group recruited its first Service Quality Manager in Cardiff, South Wales and this appointment has transformed the services we offer local authorities in South Wales. Subsequently we have rolled out the recruitment of these positions, nationwide. In the Cardiff office we have Hannah Parfitt, who is a Level 5 Registered Manager, responsible for all the quality assurance of local authority placements based in South Wales. We have now recruited equivalent managers to oversee and supervise all our staff who work with children within each local authority. Below reflects the quality managers who work across North Wales.

On the first day of supplying staff to a placement, Quality Managers will complete the following:

• Ensure all risk assessments, care plans and relevant contact numbers are in place. Ensure all recording paperwork such as daily notes, finance logs, medication records and visitors book are escalated to the staff and implemented.
• Ensure the placement has a working mobile phone and the number is set up and given to all relevant parties.
• Email address is set up and shared so updated care plans can be shared.
• Correlate all reports, incidents and any other information needed about the placements for the social work team.
• Make sure all the reports reported through the company portal are quality assured and detailed to the standard required.
• Supervision of staff every 3 months.
• 1:1 discussion as and when required.
• Weekly visits to each Local Authority placements for audit and support.
• Identify any safeguarding issues and report to client and office team

Training & Staff Professional Development

In addition to the provision of recruitment services, we also offer accredited continuing professional development, run by qualified staff, and this has helped us achieve improved standards for our clients across the country.

Training:

• Compliance audit in training.
• Identify any training needs, including QCG in Children and Young People.
• Employer Led Assessment Route for Social Care Wales Registration.

Staff Acknowledgement of Policies

All staff will read and acknowledge the following policies:

• Behaviour Management
• Mobile Phone
• Confidentiality Agreement and Record Keeping
• Lone Working
• Medication
• Prevent Duty
• Safeguarding
• Safe Use of Social Media

Reporting, Recording & Secure Reporting Portal

Reporting and Recording:

• Implement placement packs into each Local Authority placements – audit during weekly visits.
• Daily audits on Prospero platform – feedback during supervisions.

Prospero Online Reporting Portal:

Prospero Group have recognised we needed to offer a secure platform to send secure data between ourselves and our clients, giving our staff the ability to complete reports, incident reports, report any safeguarding incidents in real time and fully secure through our platform direct to your inbox. This gives everyone the added security when working in partnership on cases.

We have just launched our online reporting portal and have been testing it with various local authorities. The feedback about the portals usability and security has been very positive.

The benefits of the portal are:

• Secure reports that are sent straight to the social worker/team.
• Care and support plans can be viewed via the portal.
• Reports can be exported from the service user’s record.
• You can send a message to the support worker via the portal.
• Staff Profiles and staff compliance packs can be uploaded for the end User to view in real time.